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Shipping, Refunds& Exchanges

SHIPPING: Once items have been shipped out and in the hands of the carrier, we are no longer responsible. Please choose shipping option that best fits your needs. Order processing time (usually 1-2 business days) is not included in the shipping time. Delivery delays due to holidays and weather will not be in our control once item is shipped. Due to the high demands of these products, please do not place orders at the last minute to be sure items are received.

REFUNDS : NO REFUNDS! If for any reason there is a discrepancy with the item received, feel free to contact us by email and allow up to 24 hours for a response to resolve the issue.

EXCHANGES: All exchanges are based on sellers discretion. Items that have been tampered with (combed, cut, processed, seal broken, tags removed) cannot be exhanged. Items must be in original state as received. If unsatisfied, must be exchanged within 7 DAYS of receiving item.

Contact us

Phone: 786-541-6408

Email: Prettyladyhaircollections@yahoo.com

Store Policy

PrettyLady Hair Collections strives to provide top quality services. In the event you have any concerns with an order, please do not hesitate to contact us to better accommodate you. For a quicker response, send an email to prettyladyhaircollections@yahoo.com. Allow up to 24 hours for reply. Feel free to contact us regarding any questions you may have about products or custom orders.

By submitting payment and finalizing order, you are AGREEING and CONSENTING that you understand our stores policy and terms.

Thank you for being the best part of PrettyLadyHairCollections!

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